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Find comprehensive answers regarding surgical & dental instrument specifications, ISO/CE certifications, custom OEM manufacturing, shipping, and warranty policies.

We primarily utilize premium Japanese AISI 420 (SUS420J2) and German AISI 410 stainless steel for martensitic hardness, alongside AISI 304/316 for non-magnetic handles and hollowware. For gold-handle scissors and needle holders, we vacuum-bond ultra-hard Tungsten Carbide (TC) inserts for extended edge retention up to 70 HRC.

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What steel grades and raw materials do you use for surgical instruments?

Which international quality certifications do Durable Hospital Supplies hold?

Do you offer OEM / ODM contract manufacturing and private labeling?

What is the Minimum Order Quantity (MOQ) for custom instrument production?

What are your standard lead times for manufacturing and international dispatch?

Which international shipping methods and Incoterms do you support?

What is the warranty coverage on Durable Hospital Supplies instruments?

Are your surgical instruments supplied sterile or non-sterile?

How should instruments be washed and autoclaved to prevent staining or corrosion?

Can we request evaluation samples before placing a commercial order?

What payment terms do you accept for international orders?

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